Terms and Conditions

Dein-Rasenroboter.de
Status: May 2025

1. Scope of Application

These General Terms and Conditions (GTC) apply to all orders placed by consumers (§ 13 German Civil Code) via our online shop [Pfaff].

2. Contracting Parties

The purchase contract is concluded with:

Dein-Rasenroboter.de
Owner: Volker Pfaff
Pfarrgartenweg 4
72141 Walddorfhäslach
Email: volkerpfaff@arcor.de

3. Offer and Conclusion of Contract

The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. By clicking the order button, you place a binding order for the goods contained in the shopping cart. Confirmation of the receipt of the order will be sent by email immediately after the order has been submitted. The purchase contract is only concluded with our order confirmation or the delivery of the goods.

4. Prices and Shipping Costs

The prices listed on the product pages include the statutory value-added tax and other price components. In addition to the stated prices, we charge shipping costs, which are clearly communicated during the ordering process.

5. Delivery

Delivery within Germany is carried out by DHL, DPD, or Hermes. Delivery time is usually 2-5 working days, unless otherwise agreed. We will inform you immediately of any delays in delivery.

6. Payment

The following payment methods are available in our shop:

• PayPal

• Credit card

• Instant bank transfer

• Prepayment

7. Right of Withdrawal

Consumers have a fourteen-day right of withdrawal. You can find the cancellation policy and a sample cancellation form on our page Right of Withdrawal.

8. Retention of Title

The goods remain our property until full payment has been received.

9. Warranty

The statutory warranty rights apply.

10. Liability

For claims arising from damages caused by us, our legal representatives, or vicarious agents, we are liable without limitation for injury to life, body, or health, as well as for intent or gross negligence. Furthermore, we are only liable for the breach of essential contractual obligations (cardinal obligations) – in this case, however, limited to the foreseeable damage typical for the contract.

11. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR): http://ec.europa.eu/consumers/odr
We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.

12. Contract Language / Storage of Contract Text

The contract language is German. The contract text is not stored by us.